Ceridi Technical Support

Support Center

Global connectivity, embedded. Find drivers, manuals, and answers.

Resources & Downloads

Access the latest drivers, documentation, and development tools

Drivers & Firmware

Get the latest drivers and firmware updates for your Edge AI devices

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User Manuals

Comprehensive guides and documentation for all Ceridi products

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Developer SDK

Access our software development kit and API documentation

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Frequently Asked Questions

Quick answers to common questions

Navigate to Settings > System > Software Update on your device. Ensure the device is connected to Wi-Fi. The system will automatically scan for the latest stable release (v2.0+) and prompt you to install.

All Ceridi hardware comes with a standard 12-Month Limited Warranty covering manufacturing defects. Enterprise clients can upgrade to a 3-Year Extended Warranty package which includes 48-hour device replacement.

Yes. We offer tiered pricing for orders exceeding 50 units. Please contact our Sales team via the form below or email sales@ceridi.com for a custom quote and lead time estimate.

Our hardware natively supports PyTorch, TensorFlow, ONNX, and TensorRT. The pre-installed Ceridi SDK includes Docker containers optimized for these environments out of the box.

We provide full RESTful APIs and a Python/C++ SDK. You can stream data via standard protocols (MQTT, RTSP, WebSocket) to any third-party backend or cloud platform (AWS/Azure).